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Archive for May, 2011


May 31, 2011

Sirius radio bait and switch


A few months ago a Sirius Radio rep called me and signed me up to a very discounted plan. During the end of the conversation when he was saying the terms he tried to sneak in that I will be rebilled at a high rate. Then I said no he does not have permission to rebill my card. And I made him repeat he does not have permission 3 times.

Then, guess what today I get my bill and I was rebilled. So, I called and they kept telling me that all there plans get rebilled. I said listen to the recording, and the manger says they can never listen to the recordings without a subpoena. So, I said how are you going to stop that sales rep from lying to other customers. She said she’s not and there’s nothing she can do about it. So Sirius knows their sales reps are lying and hide behind a stupid policy they made up. She said she’s going to refund my money, we’ll see. At the end on the conversation she tried to talk me into another plan, like I’d give more money to this fucked up company.



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